River Arts Inc. (RAI)
Safety Protocols at the River Arts Center
and Ticket Refund Policy
*By purchasing tickets, you are acknowledging that an inherent risk of exposure to COVID-19 exists in any public place where people are present. By attending a performance at the River Arts Center, you and any guests voluntarily assume all risks related to exposure to COVID-19 and agree not to hold River Arts Inc., the Sauk Prairie School District, the artists, the producers, or any of their affiliates, volunteers, employees, or contractors liable for any illness or injury.
*We continue to closely monitor COVID-19 and are following CDC recommendations. In the event that we cannot safely present one of our 20-21 RAC series shows, you will be able to exchange your tickets for a different show, request a gift certificate, donate your ticket value, or request a full refund (minus the $2 per ticket credit card fee which we are not reimbursed from our ticketing software). If we feel we are able to follow CDC guidelines and safely present the show but you are uncomfortable attending, you will have the same refund options listed above. As you may know, ticketing income alone doesn’t cover our costs to put on these shows, but that’s never been the reason we provide them. It is our mission to bring quality arts programming to Sauk Prairie. It is a service we will continue to offer in whatever way we can. Thank you for your understanding this year as we go through challenges and hopefully some triumphs together.
Update 8.11.20: Graminy (Sept. 12) will be live streamed only.
Update 10.15.20: Christopher Taylor (Nov. 20) is postponed. New date TBD.
You’re important to us. We look forward to sharing the arts safely with you again soon!
