River Arts Inc. (RAI)
20-21 Ticket Refund Policy
*We continue to closely monitor COVID-19 and are following CDC recommendations. In the event that we cannot safely present one of our 20-21 RAC series shows, you will be able to exchange your tickets for a different show, request a gift certificate, donate your ticket value, or request a full refund (minus the $2 per ticket credit card fee which we are not reimbursed from our ticketing software). If we feel we are able to follow CDC guidelines and safely present the show but you are uncomfortable attending, you will have the same refund options listed above. As you may know, ticketing income alone doesn’t cover our costs to put on these shows, but that’s never been the reason we provide them. It is our mission to bring quality arts programming to Sauk Prairie. It is a service we will continue to offer in whatever way we can. Thank you for your understanding this year as we go through challenges and hopefully some triumphs together.
-Lindsey Giese, Executive Director, River Arts Inc.